• Frank Welkerling

The award winning CSS Group of Companies accredited ISO 9001

Despite 2020 being a challenging year for the entire Travel Retail Sector, our commitment to investing in the future remains firmly on schedule. We've invested in state-of-the-art warehousing infrastructure, technology and cutting edge utility vehicles. Moreover, as part of our continuous improvement to achieve the highest standards of quality compliance, improved operational efficiency and streamlined processes, we have recently been certified to the Internationally recognised ISO9001:2015 standard, undertaken in partnership with Bureau Veritas, a UKAS accredited body.

Crucial to our continued growth is the desire to drive customer loyalty through consistent quality of services and procedures; this means a rigorous approach to quality management but, perhaps more importantly, it's about managing and mitigating risk for our clients where peace of mind and trust is essential.

As we strive to drive new growth during uncertain times and maintain our enviable market leading position, the companies that continue to invest will emerge stronger and ready to serve.

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